WALLSIZER FAQ Handbook Open the app
Questions

Every question,
a straight answer.

Everything clients, designers and installers ask about Wallsizer, answered the way we build the product: short, precise, no jargon. If your question is not here, write to us and it will be.

Start here

What is Wallsizer?

A wallpaper calculator that computes the way a careful installer does: strip by strip, with the pattern repeat, the doors, the windows and the slope of the wall. You draw the room, pick the covering, and it returns the exact rolls or murals to order plus a numbered cut sheet.

Who is it for?

Wallpaper shops that quote from client measurements, interior designers who spec wallcoverings, and installers who want the math done before the ladder is out.

Do I need to install anything?

No. Wallsizer runs in the browser at app.wallsizer.com, on your phone, tablet and computer. Nothing to download, nothing to update.

How do I log in?

With a magic link: enter your email and click the link we send you. There is no password to remember or leak.

I did not receive the login email.

Check spam or junk first, and mark the message as safe so the next one lands in your inbox. Still nothing after a few minutes: write to hello@wallsizer.com and we will sort it out.

Is there a free trial?

Yes: 30 days with full access, cancel anytime. A card is required to start, and you are not charged during the 30 days.

Does it work on the phone, on site?

Yes. The app is built for the phone too: enter walls with one hand, the drawing and totals update live, and everything autosaves as you type.

Measuring

Measuring and the math

How accurate is it?

Quantities are computed per strip from your wall geometry, pattern repeat and match type: the same arithmetic a careful installer does by hand, without the hand. Always verify measurements on site before ordering; that rule is printed on every export.

Do I subtract windows and doors from my measurements?

No. Enter the true wall sizes and add each opening with its position. Openings interact with strips and repeats in ways a mental discount cannot capture; the calculation removes exactly what can be removed, strip by strip.

What do I do with the skirting board or wainscoting?

There is a field for it: enter the height from the floor up to where the covering will stop. The wall height stays floor to ceiling, so window sills keep one zero line. Left at 0, the order simply runs a little generous, never short.

Can it do sloped walls, gables and attic rooms?

Yes. Switch Sloped walls on and give each wall a left and right height. For a peaked wall, split it into two walls at the ridge; for an attic wall that runs level and then slopes, split it where the slope begins. Strips flow across the split as if it were one wall, so the count stays exact.

The wall is 300 cm in one corner and 302 in the other. Which one do I enter?

The larger one. A covering that runs a touch long is trimmed on site in seconds; one that runs short is a reorder.

Is a chimney breast one wall or three?

Three: the front face and the two returns, each measured as its own flat wall. The same goes for alcoves.

What about radiators, sockets and light switches?

Ignore them. They are not openings; the covering runs behind or is cut around them during installation.

What units can I use?

Centimeters, inches, or feet and inches, switchable any time. In ft-in mode type 9'6 1/2 for 9 feet 6 and a half inches; fractions display to the sixteenth.

Ordering

Rolls, repeats and waste

Why not just divide the wall area by the roll area?

Because walls are covered in strips, not in square feet. Real strips are cut on whole repeats, corners and openings interrupt them, and every cut carries an overage. Area calculators divide and hope; Wallsizer counts the strips one by one.

What exactly is the waste percentage?

The share of the purchased material that does not end up on the wall: repeat rounding, overages, offcuts and roll leftovers, all included. It is measured against the rolls you buy, because that is what you pay for.

The supplier's calculator says fewer rolls. Who is right?

Open the cut sheet and count with it: every strip is listed with its length and the roll it comes from. Most quick calculators divide area and ignore the repeat, and the price of one roll too few is a reprint in a different dye lot. Wallsizer orders what actually survives the install.

What is a dye lot and why does everyone warn about it?

Rolls are printed in batches, and color can shift slightly between batches. Order too little and the extra roll you buy later may not match the wall. That is why getting the count right the first time matters more than saving one roll.

Single or double rolls?

US wallpaper is often priced per single roll but ships as double rolls. Wallsizer counts physical rolls at the length you enter: type the double-roll length and the count is double rolls.

What does the match type mean on the label?

Labels write it as two numbers, like 64/32. Free means no alignment between strips. Straight means the motif sits at the same height on every strip. Drop means every second strip shifts down half a repeat. Wallsizer speaks all three and charges an extra repeat only when the shift truly does not fit.

What does "Saved by openings" mean?

The material the optimizer recovered from doors and windows: strips that land fully on an opening are cut as short pieces, and short pieces are cut from leftovers of earlier rolls. You see the saving in rolls or cuts.

Does it handle untrimmed commercial material?

Yes. Enter the selvedge loss per edge in Side trim and the usable width adjusts; enter the manufacturer's overlap if the install is overlap and double-cut. Plain mode counts no-repeat goods by the linear yard.

Murals

Murals and custom prints

Custom mural: what size do I order?

Enter the mural slightly larger than the wall surface, then position it with the left and top margins; the right and bottom compute themselves. Coverage OK means it fits with your margins; SHORT in red tells you the largest margin that still fits.

My manufacturer sells murals in one fixed size.

Use Mural Standard: Wallsizer tiles whole murals side by side across the room, shows every joint, and tells you how many murals and panels to order. When the wall corner falls inside the first mural, the export prints exactly which panels to skip and where to cut.

I print wallpaper on demand. Which mode?

Pattern. Enter the printed strip width and the vertical repeat of the tile: strips are printed at the exact length needed, you order square footage instead of fixed rolls, and the export includes the grouped print list for the printer.

Does uploading my design change the quantities?

No. The design upload is visual: it fills the drawing so you can see seams and repeats on the actual artwork. Quantities come from the numbers, always.

Exports

Exports and branding

What does the client actually receive?

A PDF with the drawing, the specs, the numbered cut sheet and the layout page, or a single clean JPG for a quick reply. Every export carries the project name, the date and the reminder to verify measurements on site.

Can I put my business name and logo on it?

Yes. Add them once in the Export menu and every export carries your branding. Your numbers, on your paper.

What is the cut sheet?

The installer's script: every strip numbered in hanging order, left to right, with the roll it comes from and the order to cut it. The drawing, the totals and the cut sheet always agree.

What does the red installer line mean?

It appears when the first strip, panel or mural overhangs the left corner because of an offset. It tells the installer exactly how much to cut from the first piece, so the whole room starts level and on plan.

Billing

Account and billing

How much does it cost?

The founding price is $12 per month, locked for as long as your subscription stays active, for the first 100 customers. After the founding spots are gone the price is $19 per month. One subscription, all modes, unlimited projects.

How do I cancel?

In the app: the account menu, then Manage subscription, then cancel in the billing portal. One click, no emails, no retention scripts. You keep access until the end of the period you paid for.

What happens to my projects if I cancel?

They stay on your device; they are yours. Your exported PDFs keep working forever. Subscribe again and the app opens right where you left it.

Do you store my card?

No. Payments run through Stripe; Wallsizer never sees or stores your card details.

Can I get invoices for accounting?

Yes: the billing portal under Manage subscription lists every invoice, ready to download.

Is there a team plan?

It is on the roadmap. Today Wallsizer is licensed per person; if your team needs seats sooner, tell us at hello@wallsizer.com and you will be first to know.

Privacy

Your data

Where does my data live?

On your device. Projects autosave locally in your browser; uploaded images stay local too. Nothing is uploaded anywhere.

Do projects sync between my phone and my computer?

Not yet: a project lives on the device where you drew it, which is also why nothing about your clients ever leaves that device. Your login works on every device, and the PDF carries all the numbers in the meantime. Automatic sync is on the roadmap.

Is my client's information safe?

Yes, in the strongest way possible: it never leaves your device. Wallsizer's servers check your subscription, not your projects.

What if I clear my browser data?

Projects are stored in the browser, so clearing site data deletes them. Export the PDF for any project you need to keep; the PDF is the permanent record.

Help

When something is off

How do I get help?

From the app: the account menu, then Contact support; your message reaches a human. Or write directly to hello@wallsizer.com. We usually reply within one business day.

I think I found a bug.

Tell us what you did and what you expected, a screenshot helps. Bugs get fixed fast here; the changelog is long and honest.

Where do I learn the details of each mode?

The Handbook covers every mode field by field, and How to measure walks the tape-measure part step by step. Both are free, no login needed.